AI booking agent
The booked job goes to the company that answers.
BitDepth builds AI booking agents that answer calls, respond to website leads, and book appointments when your team is busy, after-hours, or out on the job. Built for trades and field-service businesses with ten or more employees.
The problem
A missed call is not just a missed call.
When a customer has no heat, a leaking pipe, an electrical issue, or a roof problem, they are not waiting around. They call. If no one answers, they move down the list. Three missed emergency calls a week is tens of thousands of dollars a year, walking straight to a competitor.
The problem is rarely marketing. The problem is operations. The leads you already paid to attract are slipping through the system before you ever see them.
How it works
How the AI booking agent works.
This is not a website widget. It is a working part of your phone and lead-handling system, built to recover the calls and inquiries you would otherwise lose.
- 01
Forward your missed and after-hours calls.
You forward calls to a dedicated number when your team is busy or unavailable. Your existing business number stays the same.
- 02
The AI agent answers using your approved knowledge.
It uses only the information you have authorized: your services, pricing rules, hours, warranties, and policies. It does not invent answers.
- 03
It handles common questions.
Service offerings, availability, pricing ranges, warranties, and frequently asked questions. The questions your team answers fifty times a week.
- 04
It books the appointment.
Phone callback, service appointment, or estimate, written to your calendar or your dispatch system. The customer leaves the call with a confirmed time.
- 05
It escalates to a human when needed.
Phone, SMS, email, or calendar handoff, by your rules. Emergencies, unusual requests, and anything you flag for human review go to a person on your team.
- 06
You get a weekly report.
Calls received, calls handled, appointments booked, escalations, missed opportunities, and recovered revenue. You can see exactly what it caught and what it cost.
Compatibility
It works with what you already use.
The booking agent can work with your existing business number through call forwarding. When you are busy, after-hours, or unable to answer, calls can be routed to the AI booking agent instead of going unanswered. Appointments are written to your calendar, your dispatch system, or your CRM, depending on what you already use.
Calendars
Google Calendar, Outlook, iCal, dispatch software calendars
CRMs and field service
Jobber, Housecall Pro, ServiceTitan, FieldEdge, HubSpot, and most QuickBooks-connected stacks
Phone systems
RingCentral, OpenPhone, GoTo Connect, traditional landlines via call forwarding
If your stack is not listed, ask. We have probably connected to it before.
Limits, by design
What it does not do.
We are not in the business of turning AI loose on your customers. Here is what the booking agent will not do, by design.
- It will not invent prices, warranties, policies, or availability.
- It will not recommend competitors or suggest a customer call someone else.
- It will not handle topics you have flagged for human review.
- It will not run unsupervised forever. Every system has an owner on your team.
- It will not lock you in. Your data, your phone number, your customer records stay yours.
Pricing
Pricing.
From $299 per month
Flat monthly. No call-volume surprises. Setup, training, and the first thirty days of post-launch monitoring are included.
- Connects to your existing phone number through call forwarding
- Voice answering for missed and after-hours calls
- Trained on approved company knowledge: services, pricing rules, hours, and policies
- Appointment booking written to your calendar or dispatch system
- Lead capture and qualification handed to your team with the full conversation attached
- Weekly reporting and ongoing tuning included
Every build includes a thirty-day post-launch monitoring period. We do not ship and disappear.
Run the math
The math.
Three missed emergency calls a week, at an average ticket of $450 to $3,725 in HVAC and plumbing, is somewhere between $70,000 and $580,000 a year of leaked revenue. You do not need the AI to recover all of them. You need it to recover enough to pay for itself in the first month, which it usually does inside the first week.
Trust and control
What about safety, data, and control?
Every BitDepth automation is grounded in approved company knowledge, tested before launch, and monitored after launch. Your data is not used to train public AI models. You can pause or shut the system off in minutes. The full explanation, plain English, lives on our Security and Data Handling page.
Read about security and data handlingRecover the calls you are already paying for.
The fastest way to find out if a booking agent makes sense for your business is a thirty-minute setup call. We will walk through your current call flow, missed-call volume, and what a working setup would look like for your specific stack. No slide deck.